AeronPay API FAQ's

1. General Information

What is AeronPay?

AeronPay is a fintech platform offering digital payments, bill payments, AEPS services, and payouts through secure and scalable APIs. Businesses and developers can integrate AeronPay services to enable seamless financial transactions.

Who can use AeronPay APIs?

AeronPay APIs are designed for:

Businesses and merchants
Fintech startups
Developers building payment solutions
Service providers offering digital transactions

How do I access the AeronPay APIs?

To start using the APIs:

Sign up on the AeronPay Dashboard.
Navigate to Developer Hub → Subscriptions and activate the required APIs.
Generate API keys for Sandbox Mode (testing) and later switch to Live Mode for production.

What type of requests and responses do AeronPay APIs use?

AeronPay APIs follow the RESTful architecture, supporting:

JSON request bodies
JSON-encoded responses
POST and GET methods

2. Payment APIs

What payment methods are supported?

AeronPay supports multiple payment methods, including:

UPI payments
Debit/Credit Cards
Net Banking
Digital Wallets

How do I initiate a payment?

Payments can be initiated by sending a POST request to the /v1/payments/initiate endpoint with the required transaction details.

How can I check the status of a payment?

A GET request to /v1/payments/status with the transaction ID will return the payment status.

How long does it take for a payment to process?

Most transactions are processed instantly. In rare cases, it may take up to 24 hours due to banking network dependencies.

What happens if a payment fails?

If a payment fails:

The user’s account is not debited.
If debited, the amount is automatically refunded within 3–5 business days.

How can I process a refund?

Refunds can be initiated through the /v1/payments/refund endpoint. The refund is processed within 5–7 business days.

3. Recharge & Bill Payments

Which services are available for recharge?

AeronPay supports recharge for:

Prepaid Mobile Services (Airtel, Jio, Vi, BSNL)
DTH (Direct-to-Home) Services
Broadband & Data Card Services

How can I pay utility bills?

AeronPay integrates with BBPS (Bharat Bill Payment System) for seamless bill payments, including:

Electricity
Gas
Water
Postpaid Mobile & Landline

How do I check the status of a recharge or bill payment?

The transaction status can be verified by sending a GET request to /v1/recharge/status with the order ID.

What happens if a recharge or bill payment fails?

If unsuccessful, the amount is refunded automatically.
Refunds are typically processed within 24–48 hours.

4. Payout APIs

What is a payout?

Payouts allow businesses to transfer funds to bank accounts, UPI IDs, or wallets.

What payout methods are available?

AeronPay supports multiple payout options:

IMPS (Immediate Payment Service) – Instant transfers, available 24x7
NEFT (National Electronic Funds Transfer) – Available during banking hours
UPI (Unified Payments Interface) – Real-time transfers

How do I initiate a payout?

A POST request to /v1/payouts/initiate with the recipient’s details is required to process a payout.

How can I verify the status of a payout?

The payout status can be checked using /v1/payouts/status.

What are the processing times for payouts?

IMPS and UPI – Instant processing
NEFT – Typically within 2–4 hours, depending on bank processing times

5. AEPS (Aadhaar Enabled Payment System)

What is AEPS?

AEPS (Aadhaar Enabled Payment System) allows users to withdraw cash, check balance, and transfer money using Aadhaar authentication via a biometric device.

What services are available under AEPS?

Cash Withdrawal
Balance Inquiry
Mini Statement
Aadhaar-to-Aadhaar Fund Transfer

How do I integrate AEPS into my system?

Obtain an AEPS license from AeronPay.
Connect a biometric authentication device.
Use /v1/aeps/initiate API to process transactions.

What are the transaction limits for AEPS?

AEPS transactions follow NPCI guidelines, usually capped at ₹10,000 per transaction.

6. Security & Compliance

How secure are AeronPay APIs?

AeronPay follows strict security protocols, including:

PCI DSS compliance
Advanced encryption for all transactions
Two-factor authentication (2FA) for added security

Is KYC verification mandatory?

Yes, KYC verification is required for businesses using AeronPay services.

How can I prevent fraudulent transactions?

To enhance security:

Use IP whitelisting for API access.
Implement transaction limits based on business needs.
Monitor logs for any unusual activity.

7. Support & Troubleshooting

Where can I find the API documentation?

Complete API documentation is available at developers.aeronpay.in.

How can I contact customer support?

For assistance, reach out via:

📧 Email: [email protected]

How do I report a failed transaction?

Use the ticket system on the AeronPay dashboard.
Alternatively, email our support team with transaction details.

What are AeronPay’s support hours?

AeronPay provides 24x7 customer support for urgent queries.

Start Using AeronPay Today

AeronPay offers a fast, secure, and scalable solution for digital transactions. If you have additional queries, feel free to contact our support team.